Family-Friendly Support

We're Here for small Etsy Sellers

Whether you need help at 2 AM during a feeding or have questions while the kids nap, our team understands your unique schedule and challenges.

Business Growth

Ready to scale your craft business? Let's talk about Craft Empire plans and custom solutions.

Talk to Growth Team

Mom Support

Need help with your account or have questions? Our mom-friendly support team gets it.

Get Help

Partnerships

Craft blogger, influencer, or business? Let's explore how we can work together.

Partner With Us

Press & Media

Writing about mom entrepreneurs or craft businesses? We'd love to share our story.

Media Contact

Send us a Message

Fill out the form below and we'll get back to you within 24 hours (often much sooner!)

Email

General inquiries

hello@aaura-ai.com

Sales

sales@aaura-ai.com

Support

support@aaura-ai.com

Response Times

Sales Inquiries Within 2 hours
Support Requests Within 24 hours
General Inquiries Within 48 hours

Global Presence

Headquarters

San Francisco, CA
United States

Development

Toronto, ON
Canada

Support

Available globally
24/7 coverage

Frequently Asked Questions

Quick answers to common questions

How quickly can I get started?

You can start your free trial immediately after signing up. The Chrome extension installs in seconds, and you'll see insights within minutes.

Do you offer custom enterprise solutions?

Yes! We offer custom solutions for large operations, agencies, and enterprise clients. Contact our sales team to discuss your specific needs.

Can I integrate Aaura AI with my existing tools?

We offer API access and integrations with popular e-commerce tools. Enterprise customers can access custom integrations.

What kind of support do you provide?

All users get email support. Professional users get priority support, and Enterprise customers get dedicated phone support and account management.

Are you hiring?

Yes! We're always looking for talented people to join our team. Check out our careers page for current openings.

How can I become a partner?

We're interested in partnerships with e-commerce tools, Etsy service providers, and business consultants. Use the form above to get in touch.